The cleaning agency
London hosts
actually rely on.
Chroma Clean was founded on a simple observation: London's short-let hosts and homeowners deserved better. Not just better cleaning — better reliability, better communication, and a service that actually understands what's at stake when a guest arrives to a five-star listing.
We built something different. A contractor model that rewards skilled cleaners with fair pay and consistent work, paired with rigorous standards and a management layer that never lets the ball drop.
Clean spaces.
Trustworthy
people.
The cleaning industry in London is fragmented. Agencies overpromise, individual cleaners are unreliable, and hosts are left scrambling the morning a guest checks in. We set out to fix that — not with a gimmick, but with genuine operational discipline.
"We believe the standard of a clean reflects the values of the people behind it."
Every Chroma Clean contractor is individually vetted, trained to our standard operating procedures, and given the tools, products, and guidance to perform at the highest level. We cap each contractor at four to six clients — so they're never rushed, never stretched, and always at their best.
The result is a service that North and East London hosts and homeowners genuinely rely on. Not because they have to — because we've earned it.
Our values
Uncompromising Standards
We don't have a good-enough threshold. Every room, every visit, every time — our 47-point checklist is non-negotiable. If it's not right, we make it right before we leave.
Reliability You Can Count On
We know that in the short-let world, a no-show isn't an inconvenience — it's a crisis. Our systems, our scheduling, and our contractors are built around showing up. Always.
People Who Are Treated Well
Our contractors are skilled professionals. We pay fairly, communicate clearly, and build long-term relationships. Happy contractors deliver better cleans. It's that simple.
Eco-Responsible Products
We use premium eco-friendly cleaning products across all services. Better for your home, better for your guests, and better for the environment — with no compromise on results.
Transparent Pricing
No hidden fees, no surprise charges. The price you're quoted is the price you pay. We believe trust starts before the first clean.
Built for London
We're not a national franchise. We're a London business, built around London neighbourhoods — from Hackney and Stoke Newington to Notting Hill and Knightsbridge.
The contractor advantage
We operate a contractor model because it delivers better outcomes for everyone involved — clients get consistency, contractors get fair treatment, and the business can maintain quality without the overhead of an employed workforce.
- Vetted and referencedEvery contractor goes through our multi-stage pre-qualification process before working a single shift.
- Capped workloads4–6 clients per contractor maximum. No overworked cleaners cutting corners.
- SOP-trainedOur 11 standard operating procedures cover every service type. There's no guesswork.
- Equipment ownersContractors supply their own professional equipment. We supply the eco products.
- IR35-compliant contractsProperly structured engagements that protect both parties.
- WhatsApp-managed coordinationReal-time communication so nothing falls through the cracks.
The people behind the clean
Small, focused, and deeply invested in making Chroma Clean the most reliable cleaning agency in London.
Built Chroma Clean from the ground up after years in recruitment and hospitality operations. Mark brings a systems-first mentality and a genuine obsession with operational quality to every aspect of the business.
Each contractor is individually vetted, trained, and matched to clients in their area. We're selective by design — because the quality of every clean depends on the quality of every person doing it.
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